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ForeARMed is forewarned
Mike is a transport operator from down south. His hiring process has always been rigorous as he puts applicants through the Accident Risk Management (ARM) Profile Programme.
Recently one of the applicants didn’t measure up on safety awareness so naturally Mike didn’t hire him.
Mike has been using Torque Fleet Risk Management for some time. One of the components he turns to when looking to take on new staff is the ARM Profile Programme.
It’s one part of pre-employment screening that he feels he can’t do without. Every potential driver and operator of his large plant undergoes the profiling and he considers it to be of great value.
Recently one applicant for a driving job underwent the ARM Profile Programme and it revealed that he had low levels of safety awareness. He also didn’t rate well on other measures.
Mike did the obvious thing and didn’t employ the applicant. However, just down the road one of his competitors did.
The inevitable happened. Within a short time the driver was involved in a serious crash.
The cost to the transport operator was two-fold. There was the financial cost of loss of revenue for the time the truck was off the road being repaired.
And secondly there was the potential damage to the operator’s reputation. Not all publicity is good publicity as there was a graphic image of the crash on the front page of the local paper with the transport operator’s name displayed on the truck. An image that would have diminished the goodwill the business had in the local community.
Torque is about prevention
Mike was attracted to Torque Fleet Risk Management because of the range of services it provided. ARM is an online fleet risk management tool that’s offered as part of Lumley’s commercial motor policy.
The ARM Profile Programme has enabled him to assess potential drivers and operators on safety control, risk avoidance, stress tolerance, driver attitude and quality orientation.
Safety control allows Mike to identify candidates who lack the ability to work safely. They see accidents as bad luck or misfortune. Low safety control can be associated with a lack of personal empowerment which means the individual may be subject to pressure from those that they see as being ‘superior’ to them.
The risk avoidance scale measures whether a person is likely to routinely follow company safety rules and regulations. Mike isn’t interested in taking on someone who is going to break rules due to boredom, carelessness or risk-taking behaviour. It also assesses tendencies to engage in other counter-productive and dangerous behaviours such as not using safety equipment.
Stress tolerance is high on Mike’s list as he is only too well aware of the parts distraction and fatigue play in causing accidents. The stress tolerance scale measures how aware a person is of stress, how they recognise its effects and how effectively they cope with it.
Driver attitude assesses attitudes toward safe driving practices. Poor scores indicate to Mike that the driver has less regard for complying with road rules and company safety practices.
Quality orientation is a critical safety issue. Mike recognises that everyone across the company has the responsibility to make quality a priority. This means keeping on top of maintenance and paying close attention to detail. If quality slips, equipment or manufacture defects can appear which can ultimately result in failure.
It’s these measures that allow Mike to build up a comprehensive profile of candidates and make an informed call of whether to hire them or not. Mike is very confident about employing staff; he has saved considerable time and money thanks to the ARM Profiling Programme.
