Claims and Policy Enquiries

Westpac Insurance

Claims queries:               0800 309 378
Email:                              consumerclaims@lumley.co.nz
Policy queries:                 0800 809 378
Email:                               consumer@lumley.co.nz

South Sure (SBS)

Policy enquiries:              0800 002 001
Claims enquiries:             0800 002 006
Email:                               LBSenquiries@lumley.co.nz

Lumley Claims Collections

Telephone:                       0800 666 201
Business hours:               Monday to Friday, 8.30am - 5pm

NZDF

Telephone:                       0800 446 367, select option 1
Email:                               consumerclaims@lumley.co.nz

Police Policies (NZPA)

For policy enquiries:         0800 500 122
For claims queries:           0800 110 088
Email:                                consumerclaims@lumley.co.nz

Insurance Fraud

Insurance fraud costs every policy holder. You can help by reporting suspected fraudulent activity.
Information provided will be held in the strictest of confidence.

Phone:                               0800 FRAUDLINE 
                                          (0800 372 835)

Post to:                              Fraud Manager 
                                          Private Bag 92130 
                                          Auckland 1142

 

 

 

 

 

 

 

 

 

Head Office

The head office of Lumley is located at:

NZI Centre, 1 Fanshawe St, Auckland, New Zealand
Private Bag 92130, Auckland 1142

Telephone:     (09) 308 1100
Freephone:     0800 111 888
Facsimile:       (09) 308 1114