Head Office

The head office of Lumley General Insurance (N.Z.) Limited is located at:

Lumley Centre
88 Shortland Street
PO Box 2426, Auckland 1140
Telephone: (09) 308 1100
Freephone: 0800 111 888
Facsimile: (09) 308 1114

If you have any feedback about this site or wish to contact us for any reason, you can do so by using any of the numbers above or by sending an email to info@lumley.co.nz.

If you are planning to visit the Lumley Centre, the following information may be useful:

  • The entrance to Lumley’s customer car park is from Emily Place (off Shortland Street or Customs Street). Please do not use the car park entrance at the front of the building up the ramp off Shortland Street.
  • At the parking barrier arm at the Emily Place entrance, enter "21" on the intercom and you will be connected directly with our receptionists. Reception operates between the hours of 8.00 am till 5.15 pm, Monday to Friday. Outside these hours, individual arrangements will need to be made.
  • Over the intercom, please advise Reception that you are a customer of Lumley and the receptionist will allow access to an allocated car park on Level 7. Go down the ramp to Level 7 and there will be signs saying "Lumley visitor parking".
  • Once you have parked your car, please make your way to the main lifts which are back towards the ramp on the same level (do not use the lifts near Fort Street).
  • Before entering the lifts, select Level 21 on the keypad by the lifts. Please wait for the keypad screen to assign you the correct lift. As soon as you arrive at the Level 21 Reception, please register your vehicle there. The receptionists will then announce your arrival to the person you are visiting.

Click here to view our location on google maps

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