Motor Claims

Has your car been stolen?

  • Call us on 0800 111 888 (office hours) or on 0800 801 210 (after hours)
  • Report the theft to the police
  • Get a Complaint Acknowledgement form from the police. We will need this to process your claim

Had a motor accident or breakdown?

  • We offer a 24/7 service designed to help you after a motor accident
  • If you have a car, van or ute, call us on 0800 111 888 (office hours) or 0800 801 210 (after hours)

Need your car repaired?

  • For all light motor claims, we strongly recommend using Lumley’s new National Approved Quality Repairer Network
  • Our repairer network offers you the opportunity to utilise the expertise and skills of a select group of quality motor repairers. find a repairer

Need glass repaired or replaced?

  • Our preferred suppliers are Novus and Smith & Smith Autoglass who can provide you with direct assistance
  • Contact Novus on 0800 30 35 35 or click here to visit their website
  • Contact Smith & Smith on 0800 80 90 80 or click here to visit their website

Download a Motor Vehicle Claim Form

OR Fill out your claim online here*

*Your broker will be able to help you with the details.

Products and services
Torque Fleet Risk Management

Find out how Torque Fleet Risk Management's unique services can help you save time and money, by helping to reduce accident rates

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