Claims Service

As a corporate partner of Lumley, we know that you will be judged by the claims service we provide. That’s why we go the extra mile to ensure your customers’ claims are handled swiftly and sensitively.

What we offer

  • Our experienced claims staff ensure claims are dealt with quickly and efficiently
  • Your customer will always talk to a call centre team member and not an answering machine – guaranteed
  • Our claims representatives can respond to all queries as if they were part of your own organisation
Leadership Team
John Lyon
John Lyon

John was appointed CEO of Lumley in May 2008 and is responsible for strategic direction and operational performance of the company. He reports regularly to the Lumley Board and to Wesfarmers.

Greg Main
Greg Main

Greg joined the team in 2006 as General Manager - Lumley Business Solutions . He has worked in financial markets around the world and prior to joining Lumley was with a large insurance organisation, heading their strategy and business development team.

James Searle
James Searle

James joined Lumley in January 2007 and is responsible for the strategic development of Lumley Business Solutions’ key partner accounts.

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