Claims Contacts

You and your clients can access help 24 hours a day, 7 days a week. This service is provided through our Centres of Expertise, during office hours and via a specialist service provider after normal business hours.

• Arrange for a loss adjuster to call
• Arrange for a tow operator to remove a vehicle from an accident scene
• Arrange carpet cleaners, glaziers, plumbers etc.
• Provide advice on how to proceed with making a claim
• Notify us that we need to contact your client

Note:  If a tradesperson is required after hours, the insured should pay for the service and then seek reimbursement from us.