9.20

Impacts of the Canterbury earthquakes

How is the community coping and what effect does this have on how we as an industry interact with and manage our customers?

David Johnston, Associate Professor, Director of the Joint Centre for Disaster Research at Massey University.

9:45

Issues for the insurance industry

It’s all about working with the EQC, government and communities. This session explored the financial implications on the industry, strategies to manage the perennial problem of underinsurance and whether industry resources can meet demand here and in Australia.

Chris Ryan, CEO, Insurance Council of New Zealand

11:20

Advice – under the spotlight

As claims against brokers start to emerge, this session examined where claims are likely to arise and the traps and pitfalls involved. 

Duncan McGill, Partner, Duncan Cotterill
Craig Kirk, COE Manager – Liability, Lumley General

1:50

Technology trends
(see individual presentations below)

Where is technology going? Looking at digital platforms and how brokers can best use these important tools.

Duncan Shand
Tom Bates
Jayson Bryant

2:20

Latest developments in professional indemnity

A look at PI issues in detail, including claims made, policies and when to notify, managing a complaint, admission of liability issues and indemnities and warranties of performance. It also covered common traps and pitfalls and PI outcomes from the Canterbury earthquakes.

Michael Robertson, Partner, Robertsons Law

3:20

D&O Insurance

The Long Arm of the Law – an important session for all brokers given the current environment. It covered coronial inquiries, Commissions of Inquiry, disciplinary inquiries and IRD investigations – is there insurance cover and if so, what are its terms?

Philippa Fee, Partner, Jones Fee 

4:00

Leaky buildings

An update on the status, the number of claims, including the situation with schools and a look at why the issue is so important to brokers and their clients.

John Bierre, Litigation Partner, Morgan Coakle Lawyers